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CAC Operations Policies and Procedures

Building Hours

Monday-Saturday 6:00am-11:00pm

Sunday 8:00am-11:00pm

*building hours subject to change during University Holidays

Physical/Shipping Address

1 Fine Arts Dr.

Creative Arts Center

Morgantown, WV 26501

Reporting a CAC Facilities Issue

If you are experiencing a building emergency (i.e. water leak, power failure, no heat, etc.) during normal business hours (8:15am-4:45pm Monday-Friday), please use the contact info for Jamie or Mark listed on the  CAC Operations page.

If you are experiencing a building emergency outside of normal business hours (8:15am-4:45pm Monday-Friday), please call the Facilities Help Line at 304-293-HELP (4357). Once time permits, please email to report the problem so that we may follow up to ensure the issue is fully resolved. Be sure to mention that you called the help line.

If you notice something in the CAC that needs attention but does not qualify as a building emergency, you may email or use the form below, which allows you to attach a photo from your mobile device.

CAC Facilities Issues Form

First Aid Kits

The Operations Office stocks all first aid kits, which are located in the following rooms:

M2255 Art Ed 451 Puppet Shop
G2253 Sculpture Metal Shop 1503A
G2251 Sculpture Wood Shop 505A
308A Dean’s Suite 2505A
300A Clay Stage 507A
2339 Ceramics 337A Upper Scene Shop
2340 Ceramics 245A Lower Scene Shop
445 Costume Shop

If you find a kit in need of supplies, please contact


Three Cardiac Science Powerheart G3 AEDs serve the Creative Arts Center. One is located in each of the following locations: the main lobby just outside the house right entrance to the Clay Theatre, in the second floor lobby, and in the sound and light lock at the house left entrance to Bloch Hall.

Parking at the CAC

Parking at the CAC is regulated by the University Parking and Transportation Office. The CAC Operations Office works with the Parking Office to accommodate special parking requirements for events at the CAC. Most parking needs require advance planning to ensure a pleasant experience for your guests.

The CAC is primarily served by lot 45 in the front and lot 70 on the Art Museum side. Without special arrangement, lot 45 requires a permit from 7:00am to 5:00pm Monday through Friday, and lot 70 requires a permit 24 hours a day, 7 days a week.

Additionally, short-term paid parking is available behind the building (ST9) and on the other side of the Museum Education Center (ST1).

Parking in loading/unloading zones and special designation spaces (i.e. ADA, Emergency Vehicles Only, etc.) is enforced 24-hours without exception.

Student Parking
Free student parking is available in the Coliseum lot across Mon Blvd. from the CAC. Students may also utilize the short-term paid lots. Alternatively, student permits are available online from the Transportation and Parking Office website.

Faculty/Staff Parking
Per University regulations, all faculty and staff are required to obtain a permit in order to park in a campus lot. Most types of permits issued by the parking office designate one specific lot in which the permit is valid.

However, the University acknowledges that collaboration with colleagues may require parking on other campuses on a temporary basis. Permits for Evansdale lots are valid in lots 5 and 7 (Downtown), lot 42 (Law Center), lot 52 (Chestnut Ridge Research Building), and lot 81 (HSC). Any colleagues who have a valid permit for a Downtown, HSC, or Law Center lot may park on a temporary basis in lot 45 at the CAC. The Parking Office defines 'temporary basis' as 'can not be consecutive days'.

15-minute Visitor Parking
There are three parking spots designated for 15-minute Visitor Parking located adjacent to the drop-off lane in front of the CAC. These spots are reserved M-F from 7am-5pm for visitor use without a permit. Guests who have been issued a temporary permit should find other available spots. Permit holders who park in a Visitor spot during restricted hours are subject to citations.

Temporary Guest Parking
When guests are expected between 7:00am and 5:00pm Monday through Friday, special action must be taken to ensure they do not receive a citation for parking without a permit.  For events which are expected to bring in 50 or more guest vehicles, the Operations Office may request that the Parking Office suspend ticketing in lot 45 in front of the CAC.

When 10 to 50 guest vehicles are expected, the Operations Office can request an event specific temporary permit be created. This will be sent to the event coordinator via email for distribution to all attendees. The attached pdf must be printed and displayed on the vehicle's dash and is only valid for the hours denoted on the permit. The Parking Office asks for two weeks notice on these requests.

When fewer than 10 guest vehicles are expected, One-Day Visitor Parking Permits may be issued. Each School Office is authorized to issue these permits. Alternatively, the Dean's Office and the Operations Office may issue these as well.

Longer Short-Term Guest Parking
Guests who require multi-day parking, including guest artists in residency, may be issued multi-day visitor permits rather than issuing a stack of one-day permits. This is handled on a case-by-case basis so please contact the Operations Office to inquire as early as possible.

Overnight Traveler Parking
When groups meet at the CAC to depart for an overnight trip, we can request Multi-Day Overnight Parking Permits, which will allow the attendees to park in the lower section of lot 45. The Parking Office asks for two weeks notice on these requests as they are required to create event specific permits.

Requesting Keys and Card Access

All requests for physical keys or card access must be submitted by Faculty or Staff through the online form. The information you provide during this process will route your request to the required personnel for approval. All access requests must be approved by your home department (e.g. School of Art & Design, Dean's Office, etc.) before the Operations Office can take action.

Faculty/Staff Key Requests
The Operations Office maintains a small inventory of building keys. If the keys you've requested are not in stock, a work order must be submitted for the Facilities Management Lockshop to cut a new key. Depending on their current workload, this may add up to a week or more to our turnaround time. Once your keys are ready, you will be contacted using the email address you provided, and you will be able to sign out your keys in the Operations Office.

Student Key Requests
All requests for keys to be issued to students must originate from the Faculty or Staff member authorizing the access. All correspondence in regard to these requests will be copied to both the Student and the Faculty/Staff representative. The student will be required to sign out the key(s) in person in the Operations Office.

All Card Access Requests
Card swipe locks will be updated each Tuesday and Friday between 10am and 12pm. Each request will be processed during the update immediately following the completion of the approval process. For example, if you submit your request at 1pm on Friday and your School director signs off before 10am on Tuesday, you should have access to the new door(s) between 10am and noon on Tuesday.

All access requests must be submitted by Faculty or Staff

Surplus Equipment Disposal

The CAC Operations Office is responsible for coordinating with the WVU Surplus Redistribution Center (SRC) to manage the disposal of all unwanted items. If the item is determined to have remaining value, it will be taken to the SRC where it may be reallocated to another University or State department or auctioned to the general public. If the item is determined to have reached the end of its useful life, it will be disposed of appropriately.

To arrange for items to be sent to surplus or disposed of, please complete the online form below. After examining the items, the Operations Office will consult the SRC to determine the proper course of action and then arrange for the item to be removed. Every effort will be made to remove the item from your area as soon as possible. This turnaround may be affected by Operations Office workload, available storage space, or SRC workload. Please do not place your items in the hallway unless you have been instructed to do so by the Operations Office.

Scheduling at the CAC

All scheduling at the CAC is handled in 25Live, the campus scheduling solution that serves as the one calendaring system for all CAC rooms and resources. All scheduling requests from faculty and staff are expected to be entered in 25Live following the formatting outlined in the 25Live CCA Guidebook. This is designed to standardize the way in which events are entered into 25Live and aid in the communication of event-related details. Trainings focusing on how the CAC uses 25Live are offered to faculty each semester. For your reference, a listing of all CAC locations found in 25Live is included here as well. For assistance with 25Live, please contact the CAC Operations Office.

Scheduled training sessions:
Friday, 1/5/18, 10:30am-11:45am
Tuesday, 1/9/18, 10:30am-11:45am
Tuesday, 1/9/18, 10:30am-11:45am

*All training sessions will be in 437A (Graphic Design Computer Lab on 2nd Floor). If you would like to attend a training session, please email to reserve your spot.

Standard Performance Times

WVU Arts & Entertainment events typically start at 7:00pm or 7:30pm but may vary. Consult the box office (304-293-SHOW) for specific start times.


School of Theatre & Dance and School of Music Ensembles

Monday-Friday 7:30pm

Saturday 7:30pm

Sunday 2:00pm and 7:00pm


School of Music Faculty/Guest Recitals (Bloch/Falbo/Davis)

Monday-Friday 6:00pm and 8:00pm; may use 7:30pm until mid-term

Saturday 3:00pm and 8:00pm; may use 7:30pm until mid-term

Sunday 2:00pm and 7:00pm


School of Music Student Recitals

Wednesday 6:00pm and 8:00pm

Thursday 6:00pm and 8:00pm

Friday 4:00pm, 6:00pm, and 8:00pm

Saturday 12:00pm, 2:00pm, 4:00pm, 6:00pm, and 8:00pm

Sunday 1:00pm, 3:00pm, 5:00pm, and 7:00pm

Weather-related Cancellations

In the event of inclement weather effecting  the region, the Operations Office will consult with the School Directors and the event’s responsible faculty member to determine whether a cancellation will be necessary. Once a decision has been made, the Operations Office will alert the College’s Director of Marketing and Communications, who will contact University Relations and local media, update the College’s online event calendar, and post to social media. Although the cancellation of classes or other events across campus does not necessarily mean we will cancel Creative Arts Center events, if a 'University closure’ is announced, all events at the Creative Arts Center, including rehearsals, must be cancelled. 

Poster Policy

Hanging Posters in the Creative Arts Center
Only events hosted in the Creative Arts Center or sponsored by a College of Creative Arts affiliated group may be advertised in the Creative Arts Center. All posters to be hung in the CAC must be stamped for approval in the Operations Office. Once approval has been obtained, posters may be hung in designated areas only and are to be removed following the event.

Non-event based posters must be reviewed by the Operations Office and may be approved for posting for a specified period of time.

Any materials posted without proper approval will be removed.

Posters for College of Creative Arts Events
All posters for events sponsored by any College of Creative Arts affiliated group must include the following elements:
  • the appropriate School word mark,
  • the name of the event
  • the date and time of the event
  • the name of the venue, including the words Creative Arts Center if applicable,
  • ticketing information, including box office contact info,
  • and any relevant disclaimer for audience appropriateness (e.g. 'mature themes,' 'may not be suitable for young audiences,' etc.)
Posters for non-College of Creative Arts Events Hosted in the Creative Arts Center
All posters for events hosted in the Creative Arts Center that are not sponsored by a College of Creative Arts affiliated group must include the following elements:
  • the Creative Arts Center word mark,
  • the name of the event
  • the date and time of the event
  • the name of the venue, including the words Creative Arts Center if applicable,
  • ticketing information, including box office contact info,
  • and any relevant disclaimer for audience appropriateness (e.g. 'mature themes,' 'may not be suitable for young audiences,' etc.)
Official Word Mark Files
Use png for digital; use eps for print.
College of Creative Arts (eps)
Creative Arts Center  (png)
Creative Arts Center (eps)
School of Art & Design  (png)
School of Art & Design  (eps)
School of Music  (png)
School of Music  (eps)
School of Theatre & Dance  (png)
School of Theatre & Dance (eps)

Email, Phone and Network Setup and Requests

All faculty and staff receive Office365 accounts, which includes Outlook Email and Calendaring, Skype for business communications, and OneDrive for business document storage, sharing, and collaboration. For information on accessing your account, please visit the  Office365 page on the IT website.

To request changes to office phone or network setup, including port activation, voicemail reset, or troubleshooting, please contact the  CAC Operations Office. When necessary, the Operations Office will place service requests with Information Technology Services and assist in coordinating their work in our building.

Please note that numbers are assigned to phones, not locations. Moving a phone from one room to another effectively moves the line. However not all network ports have been activated, and additional permissions must be set on a port to allow it to serve a phone line even if it has an active internet connection. For this reason, even moving a phone from one port to another in the same room may require an IT service request. For assistance, contact the Operations Office.

Please visit the IT website ( for details on campus dialing procedures or accessing voicemail. 

CCA Faculty/Staff Listserv

The Operations Office maintains a CCA Faculty/Staff Listserv that is used to communicate important information relevant to members of the College. Building announcements for the Creative Arts Center, including maintenance alerts, closings, and policy updates, will be disseminated in this fashion.

Faculty and Staff of the College may utilize this resource to reach colleagues by sending email to All messages sent to this listserv are subject to approval by the Operations Office.

If you are having trouble receiving messages that are sent to this listserv, please contact the Operations Office for assistance.

Requesting Facilities Upgrades

All modifications to CAC facilities must be approved and coordinated by the CAC Operations Office. To begin the process, you may submit your request to In most cases, a meeting will be requested to discuss the proposal and begin to define the scope of work.

If it is determined that the project requires Facilities Management involvement, the Operations Office will submit a work order to request an estimate for the work. Projects totaling $25,000 or more require University Planning Board approval. 

Once the scope of work has been solidified, an estimate has been obtained, and the appropriate approvals have been received, a funding source must be identified. The project's priority will be evaluated as it relates to the program, School and College as we determine whether funding will be feasible at that time.

Once funding has been secured, a timeline can be established for the completion of the work. Major projects can take up to or more than a year to come to fruition. Advance planning is a must as projects with less time inevitably require more money.

Locker Usage

Lockers throughout the CAC are managed by the Operations Office.

During the school year, all locker usage must be registered with the Operations Office using the form below. Locker assignments will be valid through 5/14/18. All students are eligible for locker assignment pending availability. Faculty, staff, and student organizations may register lockers as well if additional space permits.

Students may use only the locker registered in their name and may not change lockers with another student without authorization. While students may store their personal property in these lockers, hazardous or flammable materials may not be stored in lockers. The College of Creative Arts does not assume responsibility for the security of the contents of lockers.

24” wide lockers are reserved for the exclusive use of cello, tuba and euphonium students only. Students wishing to use a 24" locker must ask their applied instructor, advisor, or ensemble director to email to submit the request. Pending availability, the student will then be contacted to arrange for locker assignment. In the event that a waitlist is formed, the School of Music reserves the right to redistribute these lockers at their discretion.

All lockers must be emptied by 5/14/18. Any locks left on lockers after that time will be removed and the locker contents disposed of at the discretion of the Office of the Dean.

Locker assignments for the summer are by special arrangement with the CAC Operations Office. Please email to inquire.

Locker Registration Form

Requesting Music Practice Room Reservations

All full-time music majors are permitted to reserve up to one hour per day of weekly rehearsal time in a practice room on the basement level of the CAC. All piano majors may reserve up to two hours. All requests must be submitted through the online form and are subject to availability and confirmation of active major status.

Scheduling of practice rooms is done per semester. Requests for the Spring semester are being accepted now and are valid for 1/8/18 through 4/27/18.

Non-music majors and part-time students may seek approval from the School of Music office to reserve time in a practice room.

Practice rooms are available on a first-come, first-served basis for all times not reserved through the Operations Office. This applies to non-majors, part-time students, and music majors wishing to utilize more than their reserved time.

All practice room usage is subject to restriction by building operating hours.

CAC Practice Room Reservation Request Form - Spring 2018

Degree-Required Student Recitals

All School of Music students who are planning to give a degree-required student recital in either the Fall or Spring semester must do the following.

1) Complete the Student Recital Pre-Registration Form available at

2) Attend one of three Student Recital Orientation sessions scheduled for:

                Wednesday, 8/16/17, 3pm-4pm, Clay Theatre

                Thursday, 8/17/17, 7:30pm-8:30pm, Clay Theatre

                Monday, 8/21/17, 5:00pm-6:00pm, Clay Theatre

3) Obtain their applied professor’s signature on a Permission to Register Form, which is available in the packet.

4) As outlined in the packet, schedule their recital in the Operations Office during the designated scheduling windows, which begin 8/21/17. You must present your signed Permission to Register Form at the time of sign-up.

5) Meet the deadlines for scheduling a dress rehearsal and submitting the Advance Information Sheet as outlined in the attached packet.


A Google Calendar detailing the available recital slots for the entire year can be found at For reference, the School of Music Performance and Rehearsals calendar can be found at


Remember that half-recitalists must have a partner.  To ensure you are able to sign up for a slot, please show up for scheduling with a partner.  You are not both required to be there, but it is highly recommended in case your first, second, or third choice slots are no longer available. For convenience, you can find an up-to-date list of all pre-registered half-recitalists at


 If you are unable to meet any of these requirements, please contact to make other arrangements. For example, if your summer employment prevents you from being on campus during the orientation sessions or the scheduling window, we can find an alternative solution to allow you to sign up for a recital slot, while still meeting the requirements.

2017-2018 Degree-Required Student Recital Packet

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