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CAC Operations Policies & Procedures

Building Hours

Monday-Saturday 6:00am-11:00pm

Sunday 8:00am-11:00pm

*building hours subject to change during University Holidays

Physical/Shipping Address

1436 Evansdale Dr.

Creative Arts Center

Morgantown, WV 26505

Navigating the CAC

In 2018, the Creative Arts Center transitioned to a new room numbering system to improve navigation through the building.

1512 [Falbo Theatre] is located a half-level up from floor 1.

  • Floors are numbered 1 through 5.
  • Rooms have a 4-digit number.
  • The first digit corresponds to the room's floor.
  • For mid-levels, a 500-series number has been assigned.

For example, Falbo is a half-level up from floor 1, so the number assigned is 1512.

Updated building maps, a thorough explanation of the new numbering system, and an old/new room number conversion spreadsheet can be found below.

CAC Building Map

Room Numbering Explanation

Room Number Conversion (.xls)

Old to New Room Number Conversion (pdf)

New to Old Room Number Conversion (pdf)

Office Signage

To update the information you would like included on the insert for the sign next to your office,  please complete the form found at To ensure consistency throughout the building, the Operations Office will print revised inserts for you as often as is necessary. For example, if you change your office hours per semester, we can swap out your insert.

Temporary Wayfinding Signage

To help aid your guests as they travel through our building, feel free to request our custom temporary signage package for your public event. This signage is in addition to the blue permanent signage and directories already in place throughout the building. We print our signage on bright gold media with large, easy-to-read text and helpful directional arrows. The amount of signage we provide scales with the size of your event. Public events that happen in a single room may only receive signage at building entrances (depending on its location). Large scale conferences that occur all over the building can receive custom directories, hallway decision point signage, and destination signage. All signage will reflect the same language that you send to your guests (e.g., schedules, itineraries, or information packets). Because of this, we ask for two weeks notice for large scale events, and one week notice for single room events. For questions or to request signage, contact

Reporting a CAC Facilities Issue

If you are experiencing a building emergency (i.e. water leak, power failure, no heat, etc.)  during normal business hours (8:15am-4:45pm Monday-Friday), please use the contact info for Jamie or Mark listed on the  CAC Operations page.

If you are experiencing a building emergency  outside of normal business hours (8:15am-4:45pm Monday-Friday), please call the Facilities Help Line at 304-293-HELP (4357). Once time permits, please email to report the problem so that we may follow up to ensure the issue is fully resolved. Be sure to mention that you called the help line.

If you notice something in the CAC that needs attention but does not qualify as a building emergency, you may email or use the form below, which allows you to attach a photo from your mobile device.

CAC Facilities Issues Form

First Aid Kits

The Operations Office stocks all first aid kits, which are located in the following rooms:

2514 Art Ed 4025 Puppet Shop
2504 Sculpture Metal Shop 5023
1503 Sculpture Wood Shop 5027
3107 Dean’s Suite 5036
3000 Clay Stage 5026
3003 Ceramics 3005 Upper Scene Shop
3504 Ceramics 1505 Lower Scene Shop
4029 Costume Shop

If you find a kit in need of supplies, please contact


Three Cardiac Science Powerheart G3 AEDs serve the Creative Arts Center. One is located in each of the following locations: the main lobby just outside the house right entrance to the Clay Theatre, in the second floor lobby near room 4083, and in the sound and light lock at the house left entrance to Bloch Hall.

Parking at the CAC

Parking at the CAC is regulated by the University Parking and Transportation Office. The CAC Operations Office works with the Parking Office to accommodate special parking requirements for events at the CAC. Most parking needs require advance planning to ensure a pleasant experience for your guests.

The CAC is primarily served by lot 45 in the front and lot 70 on the Art Museum side. Without special arrangement, lot 45 requires a permit from 7:00am to 5:00pm Monday through Friday, and lot 70 requires a permit 24 hours a day, 7 days a week.

Additionally, short-term paid parking is available behind the building (ST9) and on the other side of the Museum Education Center (ST1).

Parking in loading/unloading zones and special designation spaces (i.e. ADA, Emergency Vehicles Only, etc.) is enforced 24-hours without exception.

Student Parking
Free student parking is available in the Coliseum lot across Mon Blvd. from the CAC. Students may also utilize the short-term paid lots. Alternatively, student permits are available online from the Transportation and Parking Office website.

Faculty/Staff Parking
Per University regulations, all faculty and staff are required to obtain a permit in order to park in a campus lot. Most types of permits issued by the parking office designate one specific lot in which the permit is valid.

However, the University acknowledges that collaboration with colleagues may require parking on other campuses on a temporary basis. Permits for Evansdale lots are valid in lots 5 and 7 (Downtown), lot 42 (Law Center), lot 52 (Chestnut Ridge Research Building), and lot 81 (HSC). Any colleagues who have a valid permit for a Downtown, HSC, or Law Center lot may park on a temporary basis in lot 45 at the CAC. The Parking Office defines 'temporary basis' as 'can not be consecutive days'.

15-minute Visitor Parking
There are three parking spots designated for 15-minute Visitor Parking located adjacent to the drop-off lane in front of the CAC. These spots are reserved M-F from 7am-5pm for visitor use without a permit. Guests who have been issued a temporary permit should find other available spots. Permit holders who park in a Visitor spot during restricted hours are subject to citations.

Temporary Guest Parking
When guests are expected between 7:00am and 5:00pm Monday through Friday, special action must be taken to ensure they do not receive a citation for parking without a permit.  For events which are expected to bring in 50 or more guest vehicles, the Operations Office may request that the Parking Office suspend ticketing in lot 45 in front of the CAC.

When 10 to 50 guest vehicles are expected, the Operations Office can request an event specific temporary permit be created. This will be sent to the event coordinator via email for distribution to all attendees. The attached pdf must be printed and displayed on the vehicle's dash and is only valid for the hours denoted on the permit. The Parking Office asks for two weeks notice on these requests.

When fewer than 10 guest vehicles are expected, One-Day Visitor Parking Permits may be issued. Each School Office is authorized to issue these permits. Alternatively, the Dean's Office and the Operations Office may issue these as well.

Longer Short-Term Guest Parking
Guests who require multi-day parking, including guest artists in residency, may be issued multi-day visitor permits rather than issuing a stack of one-day permits. This is handled on a case-by-case basis so please contact the Operations Office to inquire as early as possible.

Overnight Traveler Parking
When groups meet at the CAC to depart for an overnight trip, we can request Multi-Day Overnight Parking Permits, which will allow the attendees to park in the lower section of lot 45. The Parking Office asks for two weeks notice on these requests as they are required to create event specific permits.

Requesting Keys and Card Access

All requests for physical keys or card access must be submitted by Faculty or Staff through the online form. The information you provide during this process will route your request to the required personnel for approval. All access requests must be approved by your home department (e.g. School of Art & Design, Dean's Office, etc.) before the Operations Office can take action.

Faculty/Staff Key Requests
The Operations Office maintains a small inventory of building keys. If the keys you've requested are not in stock, a work order must be submitted for the Facilities Management Lockshop to cut a new key. Depending on their current workload, this may add up to a week or more to our turnaround time. Once your keys are ready, you will be contacted using the email address you provided, and you will be able to sign out your keys in the Operations Office.

Student Key Requests
All requests for keys to be issued to students must originate from the Faculty or Staff member authorizing the access. All correspondence in regard to these requests will be copied to both the Student and the Faculty/Staff representative. The student will be required to sign out the key(s) in person in the Operations Office.

All Card Access Requests
Card swipe locks will be updated each Tuesday and Friday between 10am and 12pm. Each request will be processed during the update immediately following the completion of the approval process. For example, if you submit your request at 1pm on Friday and your School director signs off before 10am on Tuesday, you should have access to the new door(s) between 10am and noon on Tuesday.

All access requests must be submitted by Faculty or Staff

Surplus Equipment Disposal

The CAC Operations Office is responsible for coordinating with the WVU Surplus Redistribution Center (SRC) to manage the disposal of all unwanted items. If the item is determined to have remaining value, it will be taken to the SRC where it may be reallocated to another University or State department or auctioned to the general public. If the item is determined to have reached the end of its useful life, it will be disposed of appropriately.

To arrange for items to be sent to surplus or disposed of, please complete the online form below. After examining the items, the Operations Office will consult the SRC to determine the proper course of action and then arrange for the item to be removed. Every effort will be made to remove the item from your area as soon as possible. This turnaround may be affected by Operations Office workload, available storage space, or SRC workload. Please do not place your items in the hallway unless you have been instructed to do so by the Operations Office.

Scheduling at the CAC

All scheduling at the CAC is handled in 25Live, the campus scheduling solution that serves as the one calendaring system for all CAC rooms. All scheduling requests from faculty and staff are expected to be entered in 25Live following the formatting outlined in the 25Live CCA Guidebook. This is designed to standardize the way in which events are entered into 25Live and aid in the communication of event-related details. Trainings focusing on how the CAC uses 25Live are offered to faculty each semester. For your reference, a listing of all CAC locations found in 25Live is included here as well. For assistance with 25Live, please contact the CAC Operations Office.

Scheduled training sessions:
Mon, 8/19/19, 1:00pm-2:15pm
Thu, 8/22/19, 1:00pm-2:15pm

*All training sessions will be in 4039 (Graphic Design Computer Lab on 4th Floor). If you would like to attend a training session, please email to reserve your spot.

Standard Performance Times

WVU Arts & Entertainment events typically start at 7:00pm or 7:30pm but may vary. Consult the box office (304-293-SHOW) for specific start times.


School of Theatre & Dance and School of Music Ensembles

Monday-Friday 7:30pm

Saturday 7:30pm

Sunday 2:00pm and 7:00pm


School of Music Faculty/Guest Recitals (Bloch/Falbo/Davis)

Monday-Friday 6:00pm and 8:00pm; may use 7:30pm until mid-term

Saturday 3:00pm and 8:00pm; may use 7:30pm until mid-term

Sunday 2:00pm and 7:00pm


School of Music Student Recitals

Wednesday 6:00pm and 8:00pm

Thursday 6:00pm and 8:00pm

Friday 4:00pm, 6:00pm, and 8:00pm

Saturday 12:00pm, 2:00pm, 4:00pm, 6:00pm, and 8:00pm

Sunday 1:00pm, 3:00pm, 5:00pm, and 7:00pm

Weather-related Cancellations

In the event of inclement weather effecting the region, the Operations Office will consult with the School Directors and the event’s responsible faculty member to determine whether a cancellation will be necessary. Once a decision has been made, the Operations Office will alert the College’s Director of Marketing and Communications, who will contact University Relations and local media, update the College’s online event calendar, and post to social media. Although the cancellation of classes or other events across campus does not necessarily mean we will cancel Creative Arts Center events, if a 'University closure’ is announced, all events at the Creative Arts Center, including rehearsals, must be cancelled. 

Poster Policy

Hanging Posters in the Creative Arts Center
All posters to be hung in the CAC must be stamped for approval in the Operations Office. Once approval has been obtained, posters may be hung on designated bulletin boards only and are to be removed following the event.

Non-event based posters must be reviewed by the Operations Office and may be approved for posting for a specified period of time.

Any materials posted without proper approval will be removed.

Posters for College of Creative Arts Events
All posters for events sponsored by any College of Creative Arts affiliated group must include the following elements:
  • the appropriate School word mark,
  • the name of the event
  • the date and time of the event
  • the name of the venue, including the words Creative Arts Center if applicable,
  • ticketing information, including box office contact info,
  • and any relevant disclaimer for audience appropriateness (e.g. 'mature themes,' 'may not be suitable for young audiences,' etc.)
Posters for non-College of Creative Arts Events Hosted in the Creative Arts Center
All posters for events hosted in the Creative Arts Center that are not sponsored by a College of Creative Arts affiliated group must include the following elements:
  • the Creative Arts Center word mark,
  • the name of the event
  • the date and time of the event
  • the name of the venue, including the words Creative Arts Center if applicable,
  • ticketing information, including box office contact info,
  • and any relevant disclaimer for audience appropriateness (e.g. 'mature themes,' 'may not be suitable for young audiences,' etc.)
Official Word Mark Files
Use png for digital; use eps for print.
College of Creative Arts (eps)
Creative Arts Center  (png)
Creative Arts Center (eps)
School of Art & Design  (png)
School of Art & Design  (eps)
School of Music  (png)
School of Music  (eps)
School of Theatre & Dance  (png)
School of Theatre & Dance (eps)

Email, Phone and Network Setup and Requests

All faculty and staff receive Office365 accounts, which includes Outlook Email and Calendaring, Skype for business communications, and OneDrive for business document storage, sharing, and collaboration. For information on accessing your account, please visit the  Office365 page on the IT website.

To request changes to office phone or network setup, including port activation, voicemail reset, or troubleshooting, please contact the  CAC Operations Office. When necessary, the Operations Office will place service requests with Information Technology Services and assist in coordinating their work in our building.

Please note that numbers are assigned to phones, not locations. Moving a phone from one room to another effectively moves the line. However not all network ports have been activated, and additional permissions must be set on a port to allow it to serve a phone line even if it has an active internet connection. For this reason, even moving a phone from one port to another in the same room may require an IT service request. For assistance, contact the Operations Office.

Please visit the IT website ( for details on campus dialing procedures or accessing voicemail. 

CCA Faculty/Staff Listserv

The Operations Office maintains a CCA Faculty/Staff Listserv that is used to communicate important information relevant to members of the College. Building announcements for the Creative Arts Center, including maintenance alerts, closings, and policy updates, will be disseminated in this fashion.

Faculty and Staff of the College may utilize this resource to reach colleagues by sending email to All messages sent to this listserv are subject to approval by the Operations Office.

If you are having trouble receiving messages that are sent to this listserv, please contact the Operations Office for assistance.

Requesting Facilities Upgrades

All modifications to CAC facilities must be approved and coordinated by the CAC Operations Office. To begin the process, you may submit your request to In most cases, a meeting will be requested to discuss the proposal and begin to define the scope of work.

If it is determined that the project requires Facilities Management involvement, the Operations Office will submit a work order to request an estimate for the work. Projects totaling $25,000 or more require University Planning Board approval.

Once the scope of work has been solidified, an estimate has been obtained, and the appropriate approvals have been received, a funding source must be identified. The project's priority will be evaluated as it relates to the program, School and College as we determine whether funding will be feasible at that time.

Once funding has been secured, a timeline can be established for the completion of the work. Major projects can take up to or more than a year to come to fruition. Advance planning is a must as projects with less time inevitably require more money.

Locker Usage

Lockers throughout the CAC are managed by the Operations Office.

During the school year, all locker usage must be registered with the Operations Office using the form below. Locker assignments will be valid through 5/18/20. All students are eligible for locker usage pending availability. Faculty, staff, and student organizations may register lockers as well if additional space permits.

To claim a locker, you must first put your lock on a vacant locker. Then, register your locker using the online form below. You will receive a confirmation email. Open registration closes 8/28/19. After that time, please contact the Operations Office to inquire about available lockers.

Students may use only the locker registered in their name and may not change lockers with another student without authorization. While students may store their personal property in these lockers, hazardous or flammable materials may not be stored in lockers. The College of Creative Arts does not assume responsibility for the security of the contents of lockers.

24” wide lockers are reserved for the exclusive use of cello, tuba and euphonium students only as identified by applied professors. In the event that a waitlist is formed, the School of Music reserves the right to redistribute these lockers at their discretion.

All lockers must be emptied by 5/18/20. Any locks left on lockers after that time will be removed and the locker contents disposed of at the discretion of the Office of the Dean.

Locker assignments for the summer are by special arrangement with the CAC Operations Office. Please email to inquire.

Locker Registration Form

Requesting Music Practice Room Reservations

All full-time music majors are permitted to reserve up to one hour per day of weekly rehearsal time in a practice room on the first floor of the CAC. All piano majors may reserve up to two hours. All requests must be submitted through the online form and are subject to availability and confirmation of active major status.

Scheduling of practice rooms is done per semester. Requests for the Fall semester will be accepted starting 8/5/19 and are valid for 8/12/19 through 12/12/19. Requests for the Spring semester will be accepted starting 12/2/19 and are valid for 1/6/20 through 5/1/20.

Non-music majors and part-time students may seek approval from the School of Music office to reserve time in a practice room.

Practice rooms are available on a first-come, first-served basis for all times not reserved through the Operations Office. This applies to non-majors, part-time students, and music majors wishing to utilize more than their reserved time.

All practice room usage is subject to restriction by building operating hours.

CAC Practice Room Reservation Form

Degree-Required Student Recitals

Information about degree-required student recitals can be found on the School of Music website at

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