Reporting a Facilities Issue
If you are experiencing a building emergency (i.e. water leak, power failure, no
during normal business hours (8:15am-4:45pm Monday-Friday), please
use the contact info for Jamie listed on the
CCA Production and Facilities page.
If you are experiencing a building emergency
outside of normal business hours (8:15am-4:45pm Monday-Friday),
please call the Facilities Help Line at 304-293-HELP (4357). Once time permits,
CCA.Facilities@mail.wvu.edu to report the problem so that we may follow
up to ensure the issue is fully resolved. Be sure to mention that you called
the help line.
If you notice something in the CCAC that needs attention but does not qualify as
a building emergency, you may email
or complete the CCA Facilities Issues Form
, which allows you to attach a photo from your
Requesting Keys and Card Access
All requests for physical keys or card
access must be submitted by Faculty or Staff
through the online form.
Student Key Requests
All requests for keys to be issued to students must originate from the Faculty
or Staff member authorizing the access. All correspondence in regard to these
requests will be copied to both the Student and the Faculty/Staff representative. Students will be required to pick up the key(s) in person in the
Production and Facilities Office.
All Card Access Requests
Card swipe locks will be updated each Tuesday and Friday between 10am and 12pm.
Each request will be processed during the update immediately following the completion
of the approval process. For example, if the request is submitted at 1pm on Friday
and your School director signs off before 10am on Tuesday, you should have access
to the new door(s) between 10am and noon on Tuesday.
All access requests must be submitted by Faculty or Staff
All scheduling for CCA facilities is handled in 25Live, the campus scheduling
solution that serves as the one calendaring system for all CCA rooms. All
scheduling requests must be entered by faculty and staff directly into 25Live
following the formatting outlined in the 25Live CCA Guidebook. This is
designed to standardize the way in which events are entered into 25Live
and aid in the communication of event-related details. For your reference, a listing of all CCA locations found in 25Live is
included here as well. For assistance with 25Live, please contact the CCA Production
and Facilities Office.
Standard Performance Times
WVU Arts & Entertainment events typically start at 7:00pm or 7:30pm but
may vary. Consult the box office (304-293-SHOW) for specific start times.
School of Theatre & Dance and School of Music Ensembles
Saturday 3:00pm and 7:30pm
Sunday 2:00pm and 7:00pm
School of Music Faculty/Guest Recitals (Bloch/Falbo/Davis)
Monday-Friday 6:00pm and 8:00pm; may use 7:30pm until mid-term
Saturday 3:00pm and 8:00pm; may use 7:30pm until mid-term
Sunday 2:00pm and 7:00pm
School of Music Student Recitals
Wednesday 6:00pm and 8:00pm
Thursday 6:00pm and 8:00pm
Friday 4:00pm, 6:00pm, and 8:00pm
Saturday 12:00pm, 2:00pm, 4:00pm, 6:00pm, and 8:00pm
Sunday 1:00pm, 3:00pm, 5:00pm, and 7:00pm
In the event of inclement weather effecting
the region, the Production and Facilities Office will consult with the
School Directors and the event’s responsible faculty member to determine
whether a cancellation will be necessary. Once a decision has been made,
the Production and Facilities Office will alert the College’s Director
of Marketing and Communications, who will contact University Relations and
local media, update the College’s online event calendar, and post to social
media. Although the cancellation of classes or other events across campus
does not necessarily mean we will cancel College of Creative Arts events,
if a 'University closure’ is announced, all events at CCA Facilities,
including rehearsals, must be cancelled.